2-1-1 is a free, confidential, multilingual service created to provide an easy way to get connected with services in the community that best meet your needs. This 3-digit phone number, 2-1-1, provides 24/7 access to call counselors ready to provide you with information and referrals to human service agencies and programs serving your area. Their goal is to assist you in finding the help and answers you need, as quickly as possible.
BASIC HUMAN NEEDS RESOURCES: Including food and clothing banks, shelters, and rent and utility assistance.
PHYSICAL AND MENTAL HEALTH RESOURCES: Including health insurance programs, Medicaid and Medicare, maternal health resources, health insurance programs for children, medical information lines, crisis intervention services, support groups, counseling, and drug and alcohol intervention and rehabilitation.
WORK SUPPORT: Including financial assistance, job training, transportation assistance, and education programs.
SUPPORT FOR ELDERLY AND THE DISABLED: Including adult day care, community meals, respite care, home health care, transportation, and homemaker services.
CHILDREN, YOUTH, AND FAMILY SUPPORT: Including child care, after-school programs, educational programs for low-income families, family resource centers, summer camps and recreation programs, mentoring, tutoring, and protective services.
VOLUNTEER DONATIONS AND OPPORTUNITIES: Using 2-1-1/Information and Referral's volunteer and donations coordination web site, VolunteerTompkins, volunteers may find a position and agencies may post volunteer opportunities. 2-1-1/I&R refers many callers wanting to help to agencies that receive donations, whether those be funds or food, furniture, and clothing.
How To USE 2-1-1
DIAL 2-1-1
Dial 2-1-1 to speak directly to information and referral specialists and gain access to comprehensive information and referral services 24/7.
TEXT 2-1-1
Texting 2-1-1 is also now available! Just text 898211 (TXT 211) with your zip code to be connected with a live call specialist.
ONLINE CHAT
Chat online with an information and referral specialist 8:30 am - 5 pm, Monday through Friday.
SEARCH THE ONLINE DATABASE
Search the online database by text, keyword, agency or program.
Connect with Us
Please connect with Aaliyah Camp for additional support and assistance with 211 Cortland.
Phone: (607) 756-4198